Reliable Technology.
Proactively Managed.
Stop reacting to IT problems and start preventing them. Lanovix provides proactive managed IT services that keep your infrastructure running, your team productive, and your data secure, so you can focus on running your business.
What is Managed IT?
Managed IT Services means handing off the day-to-day management of your technology to a dedicated partner who monitors, maintains, and supports your systems proactively. Instead of calling someone only when things break, your IT is being watched and maintained continuously.
For most small and mid-sized businesses, building a full internal IT department is not practical or cost-effective. A Managed IT partner gives you the coverage, expertise, and response capacity of a full IT team at a predictable monthly cost.
Proactive beats reactive every time.
Most IT problems do not appear out of nowhere. Drives fail gradually. Security vulnerabilities sit unpatched. Backups silently stop working. Managed IT catches these issues before they become emergencies.
Our monitoring runs continuously so that when something needs attention, we know about it before you do.
Everything your business needs to stay running.
Every Lanovix managed IT engagement is led by a principal engineer matched to your environment. You get senior expertise from day one, not handed off after the sale.
Remote Monitoring & Management
Continuous monitoring of your servers, workstations, and network devices. We see issues before they impact your business and resolve most problems remotely without disrupting your team.
Helpdesk & End User Support
Fast, friendly support for your team when they need it. Remote and on-site assistance for hardware, software, connectivity, and day-to-day technology questions.
Cybersecurity & Threat Protection
Endpoint protection, email security, threat monitoring, and security awareness training. Layered security controls that protect your business from evolving threats without slowing your team down.
Patch & Update Management
Automated and managed patching for operating systems, applications, and firmware. Keeping your systems current is one of the most effective defenses against security vulnerabilities.
Backup & Disaster Recovery
Automated backups with verified restores. Local and cloud-based redundancy. Documented recovery procedures so that when something goes wrong, getting back online is fast and predictable.
Network Management & Security
Firewall management, network monitoring, VPN configuration, and Wi-Fi infrastructure. Your network is the foundation of everything your business does. We make sure it is stable, secure, and performing.
Microsoft 365 Administration
User provisioning, license management, email configuration, SharePoint, Teams, and OneDrive administration. Getting the most out of your Microsoft 365 investment requires ongoing management, not just setup.
Server & Infrastructure Management
On-premise and cloud server management, virtualization, storage, and capacity planning. We keep your core infrastructure healthy, documented, and ready to scale with your business.
IT Planning & Reporting
Regular business reviews, technology roadmap planning, and asset lifecycle management. You will always know the state of your IT environment and what is coming on the horizon.
Choose the level of coverage that fits your business.
All tiers include a dedicated point of contact, proactive monitoring, and a guaranteed response time. Every engagement starts with a full environment assessment at no charge.
| Service | Essential | Professional | Enterprise |
|---|---|---|---|
| Remote Monitoring & Management | ✓ | ✓ | ✓ |
| Helpdesk Support | Business Hours | Extended Hours | 24 / 7 |
| Patch & Update Management | ✓ | ✓ | ✓ |
| Endpoint Security & Antivirus | ✓ | ✓ | ✓ |
| Backup & Disaster Recovery | Basic | Advanced | Enterprise Grade |
| Network Monitoring & Management | — | ✓ | ✓ |
| Email Security | — | ✓ | ✓ |
| Microsoft 365 Administration | — | ✓ | ✓ |
| Advanced Threat Detection | — | — | ✓ |
| Dedicated Account Manager | — | — | ✓ |
| Quarterly Business Reviews | — | ✓ | ✓ |
| IT Roadmap Planning | — | — | ✓ |
| On-Site Support | As needed | Monthly visits | Priority on-site |
| Compliance Support (HIPAA / SOC 2) | — | — | ✓ |
| Get Started | Get Started | Get Started |
Getting started is straightforward.
Discovery & Assessment
We start with a full assessment of your current IT environment, no charge. We document what you have, identify gaps, and understand your business operations before recommending anything.
Scoped Proposal
You receive a clear proposal with the tier that fits your needs, defined deliverables, and predictable monthly pricing. No surprise fees, no vague scope.
Onboarding & Deployment
We deploy monitoring tools, document your environment, configure security baselines, and get everything set up. Most onboardings are complete within two weeks with minimal disruption.
Ongoing Management
From day one we are monitoring, maintaining, and supporting your environment. Regular reporting keeps you informed and quarterly reviews keep your IT aligned with your business.
The cost of unmanaged IT is higher than you think.
Downtime is expensive
Every hour your systems are down costs your business in lost productivity, missed opportunities, and damaged client relationships. Proactive management dramatically reduces unplanned downtime.
Cyber threats do not target only large companies
Small and mid-sized businesses are frequently targeted precisely because their defenses tend to be weaker. A managed security posture is no longer optional for any business that handles client data.
Your team should not be your IT department
When your staff are troubleshooting their own computers, they are not doing the work you hired them to do. Managed IT removes that burden and gives your people reliable tools that just work.
Predictable costs beat unpredictable repair bills
A flat monthly managed IT investment is easier to budget than emergency repair costs, data recovery fees, or the expense of a security breach. Prevention is always cheaper than recovery.
What clients tell us after switching to managed IT
- Their team stopped losing time to IT issues that used to happen weekly
- They finally had visibility into the state of their IT environment
- They passed their first security audit without scrambling
- Onboarding new employees became a smooth, documented process
- They stopped worrying about whether their backups were actually working
- Their previous IT vendor had never told them about problems they discovered in the first assessment
Ready to stop reacting and start preventing?
Start with a free IT assessment. We will document your environment, identify gaps, and give you an honest picture of where your technology stands, with no obligation to move forward.